491 ideas for the improvement of the Byker Community Trust housing estate


In January 2019, Byker Community Trust commissioned JDDK to deliver an estate improvement program for the Byker housing estate. The project would start with broad-based resident engagement to seek the views of residents for the estate improvement program. 

Working with 22Sheds and PlaceChangers, JDDK delivered an resident engagement program that combined on and offline and accounted for the diverse and complex needs of local residents.


What was done?

Using the neighbourhood map of the estate, PlaceChangers provided an interactive site model, that the project team and local residents could use to exchange improvement ideas.

JDDK used the PlaceChangers app to assist in site visits in advance to the main campaign. 22Sheds delivered a regular program of on-site booths and distributed a wide range of creatively designed lamp post notices to create awareness and invite residents to the interactive estate map.


What outcomes were achieved?

The combined forces of 3 architects and 30 local residents resulted in a total 491 ideas across the estate, all of which were digitally captured, and ready to access and analyse.  

The app enabled to capture specific locations where issues were pertinent as well as a ideas to overcome them.

All feedback was brough into one place and labelled with keyword tags. This meant that the the members of the design team could reasily review, filter, and search all comments according to specific issues in order to design solutions.  

"It was useful for us to record comments that residents made, locate them on a map of the estate and use subject tags. It let us consolidate all of the information we gathered and analyse results by topic and location." 

Nicky Watson, Director — JDDK Architects

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